Contact Garitransfer
Have a question about a Dubrovnik boat, jet ski, yacht, or private tour? Use the form below or reach our team on WhatsApp, Viber, or email — most enquiries get a reply within 1 hour.
Chat to us Our friendly team is here to help.
info@garitransfer.com
Office
Monday - Sunday from 8:00am to 12:00am
(8:00h to 24:00h)
Marina Frapa, Lapadska obala
21a, 20000, Dubrovnik, Croatia
Phone
Viber, Whatsapp
+385916001201
What to expect when you reach out
Response time
We reply to most enquiries within 1 hour during office hours (08:00–24:00 CET, Mon–Sun, May–October). Off-season replies arrive within the same business day.
Direct booking advantage
Contacting us directly skips the OTA fees — you get the same boats and tours at the lowest available rate, with full flexibility on dates, skipper, and add-ons.
Languages
Our team replies in English and Croatian. WhatsApp and Viber are the fastest channels. For complex itineraries, request a callback in the form.
Contact FAQ
How quickly will I get a reply?
Within 1 hour during 08:00–24:00 CET in season (May–October). For after-hours and off-season requests, expect a reply by the next morning. Urgent same-day bookings — message us on WhatsApp +385 91 600 1201.
Can I change or cancel a booking after confirmation?
Yes — see our refund guarantee for full terms. Most date changes are free up to 7 days before departure; weather cancellations are always 100% refundable.
Do you offer custom routes or private charters?
Yes. Private boat tours can be fully customised — duration, route, departure time, food and drinks, skipper. Use the form above with your preferred dates and we'll send a quote within 1 hour.
What information should I include when contacting you?
Departure date, group size, the boat or tour you're interested in, and any special requirements (children, dietary needs, accessibility). The more detail you give, the faster we can confirm availability and send a precise quote.
Where exactly is your office?
Marina Frapa, Lapadska obala 21a, 20000 Dubrovnik, Croatia. We're a 5-minute taxi ride from Dubrovnik Old Town and 25 minutes from Dubrovnik Airport. Open in Google Maps.
Can I pay in cash or only by card?
We accept all major cards (Visa, Mastercard, Amex), PayPal, bank transfer, and cash payments at the office on the day of the rental. A 30% deposit secures your booking; the balance is due before departure.
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