100% Refund On Every Deposit Guarantee | Risk-Free with Garitransfer

At Garitransfer, we believe that trust is the foundation of every great travel experience. Established in 2008, Garitransfer has proudly served over 50,000 happy customers from around the world, offering premium boat, yacht, and jet ski rentals in Dubrovnik.

As a locally owned family business, our commitment to honesty, reliability, and exceptional service is reflected in everything we do.

• Disclosed upfront during the booking process
• No hidden fees or surprise charges
• Collected securely via credit/debit card, Stripe, PayPal, or cash
• Returned within 24–48 hours post-inspection

Depending on the method, refunds are processed as follows:

• Cash: Returned on-site immediately post-inspection
• Card/Stripe/PayPal: Processed within 2–5 business days, subject to your bank’s timeline

We have never intentionally withheld a legitimate deposit and maintain a 100% return record for eligible refunds.

As a trusted operator with 17+ years of experience, we keep detailed logs for every rental:

• Deposit amount and payment method
• Check-in and check
• out inspection notes
• Timestamped refund confirmation

We are fully committed to operating with zero tolerance toward any form of fraud, delay, or miscommunication regarding refunds.

If you believe there is a delay or issue:

• Contact us at [email protected] with your Booking ID
• Our team will verify your request and respond within 24 working hours

We also welcome any guests to request proof of refund via bank screenshots, Stripe/PayPal confirmation, or receipt logs.

• Google Reviews: “Great experience! Deposit returned within 24 hours.” – Liam, UK
• TripAdvisor: “Handled transparently. Would book again.” – Emily, Australia
• GetYourGuide: “WhatsApped me the receipt. Honest and smooth.” – Marco, Italy

More than 95% of our bookings are repeat customers or referrals, a testament to the trust we’ve earned over the years.

In rare instances where misinformation or false accusations are made against our company:

• We publicly and professionally respond to all online reviews
• We verify reviewer identity and match it with booking records
• We challenge and report any fraudulent or baseless claims to the platform
• We maintain a Refund Integrity Report, available upon request

Garitransfer is a registered and licensed Croatian business. We operate fully under Croatian consumer protection laws and are audited annually.

• Email: [email protected]
• Phone/WhatsApp: +385916001201
• Office: Lapadska obala 21a, Marina Frapa, 20000 Dubrovnik, Croatia

Visit us anytime. No bots, no delays — just real people ready to help.

• Trusted since 2008 with 50,000+ completed rentals
• Family-owned: service, safety & transparency first
• 100% track record of refundable deposits
• 24/7 customer support in peak season
• Rated 4.8+ stars across 6+ platforms

Garitransfer — Your journey begins with trust.